Frequently Asked Questions

What if my insurance company tells me that I have to have my vehicle repaired at one of their preferred shops?

In the state of Minnesota you have the right to have your vehicle repaired at the shop of your choice as well as the rental agency of your choice.

How many estimates do I need to provide to my insurance company?

In the state of Minnesota you are not required to obtain more than one estimate. Some insurance companies have their own appraisers who will inspect your vehicle. If you already have an estimate from the insurance company our body shop will work directly off the estimate written by the appraiser.

How long will my repairs take?

Each repair situation is different. It can depend on the severity of the damage, the parts availability, and additional hidden damages that may be found once your vehicle is in the shop for repairs. Your estimator will be able to help you determine the length of time your vehicle will be in the shop.